Shipping Policy
Where do you ship?
Orders placed at our website can be shipped to the lower 48. Orders going to Alaska, Hawaii, Canada, or export orders must be placed over the phone.
Return Policy – Cancel Policy
Return Policy: LoAlbo Enterprises, Inc. will accept returns on any unused item or system. In most cases, the product will be delivered directly back to the manufacturer for evaluation before a refund is issued. Return shipping costs will be the responsibility of the customer unless the item or system was incorrectly shipped or is not the item or system ordered. Returns over 30 days will incur a 20% restocking fee. All refunds will be issued after returned items are inspected and must be in new/resellable condition. All returned items purchased with a credit card will be assessed a 3% credit card processing fee.
Cancel Policy: Online orders that are cancelled will be assessed a 2.9% + $0.30/transaction processing fee on the full amount of the order. Credit card phone orders will be assessed a 3% processing fee only if the payment has been processed before the request to cancel.
How will my order be delivered/shipped?
To keep shipping costs as low as possible, we try to use UPS or FedEx whenever possible. Because some tarp system components are very long or bulky, we frequently must ship via motor freight
How quickly can my order be shipped?
Most of our systems are in stock and can ship in one day to five business days from the date of order. Special-size tarps or special order systems can delay shipment for an extra couple of days. Typically orders will arrive at the customers’ location in 7 to 15 business days from the date of order. Part orders can be expedited for overnight or second-day delivery (smaller parts). Larger parts and complete tarp systems generally ship motor freight and can not be guaranteed for expedited delivery…we will do our best, however. Please see our Terms and Conditions page for more details.
Why is shipping so expensive?
As of 2018, shipping carriers have increased shipping rates significantly on “excessive” length items (items over 96″ long). If your purchase includes items exceeding 96 inches, your shipping costs will be affected and may increase the total purchase cost. As an item’s size increases, the shipping rates increase as well.